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OfficeRnD Integration

Sync coworking member WiFi credentials with OfficeRnD membership plans, enabling automatic provisioning, multi-location support, and plan-based network access control.

Overview​

The OfficeRnD integration enables:

  • Automatic member provisioning synced with memberships
  • Plan-based access control
  • Resource booking integration
  • Multi-location support for space networks

Prerequisites​

  • IronWifi account with WPA-Enterprise or Captive Portal
  • OfficeRnD account with admin access
  • OfficeRnD API credentials

OfficeRnD Setup​

Get API Credentials​

  1. Log in to OfficeRnD admin portal
  2. Navigate to Settings > Developers > API
  3. Create a new API application or get existing credentials:
    • Client ID
    • Client Secret
    • Organization ID

Configure Webhook​

For real-time synchronization:

  1. In OfficeRnD, go to Settings > Webhooks
  2. Add webhook for IronWifi endpoint
  3. Subscribe to events:
    • member.created
    • member.updated
    • member.deleted
    • membership.created
    • membership.cancelled

IronWifi Configuration​

Step 1: Add OfficeRnD Connector​

  1. Log in to IronWifi Console
  2. Navigate to Connectors
  3. Click Add Connector > OfficeRnD

Step 2: Enter Credentials​

Configure the connection:

  • Client ID: Your OfficeRnD client ID
  • Client Secret: Your OfficeRnD client secret
  • Organization ID: Your OfficeRnD organization

Step 3: Configure Sync Options​

Synchronization:

  • Sync Interval: Polling frequency (default: 15 minutes)
  • Initial Import: Import existing members on first sync
  • Real-time Sync: Enable webhook-based updates

User Settings:

  • Username Format: Email, member ID, or custom
  • Password Policy: Auto-generate or use member attribute
  • Welcome Email: Send credentials to new members

Plan Mapping​

Map OfficeRnD membership plans to IronWifi access levels:

Configuration​

OfficeRnD PlanIronWifi GroupAccess Type
Hot DeskstandardBasic bandwidth
Dedicated DeskpremiumEnhanced bandwidth
Private OfficepremiumEnhanced + static IP
Virtual OfficeminimalEmail/mail only (no WiFi)
Day PassdaypassTime-limited (24h)

Setup Plan Mapping​

  1. In connector settings, click Plan Mapping
  2. For each OfficeRnD plan:
    • Select corresponding IronWifi group
    • Set access duration
    • Configure bandwidth limits
    • Enable/disable access

Multi-Location Support​

For spaces with multiple locations:

Location-Based Access​

  1. Map OfficeRnD locations to IronWifi networks
  2. Configure per-location RADIUS settings
  3. Set roaming policies for members

Configuration​

Location: Downtown
  → Network: downtown-secure
  → VLAN: 100

Location: Uptown
  → Network: uptown-secure
  → VLAN: 200

Members can be:

  • Single location: Access only assigned location
  • All locations: Roaming access everywhere
  • Plan-based: Access based on membership tier

Member Provisioning​

Automatic Flow​

  1. New member signs up via OfficeRnD
  2. Membership payment confirmed
  3. Webhook notifies IronWifi
  4. User account created
  5. Credentials emailed to member
  6. Member connects to WiFi

Credential Options​

Auto-generated:

  • System creates secure password
  • Emailed to member
  • Optional profile download

Member-defined:

  • Member sets password during onboarding
  • Stored securely in IronWifi

Guest Access​

Meeting Room Guests​

When members book meeting rooms with guests:

  1. Member books room in OfficeRnD
  2. Adds guest information
  3. IronWifi creates temporary guest credentials
  4. Guest receives access code
  5. Access expires after booking ends

Day Pass Visitors​

  1. Visitor purchases day pass
  2. Receives WiFi credentials via email/SMS
  3. Access valid for 24 hours
  4. Automatic cleanup at midnight

Troubleshooting​

API Connection Errors​

  1. Verify credentials are correct
  2. Check OfficeRnD API status
  3. Ensure organization ID is valid
  4. Review error logs

Member Sync Issues​

  1. Check webhook configuration
  2. Verify member exists in OfficeRnD
  3. Confirm membership is active
  4. Review sync logs for errors

Access Problems​

  1. Verify user exists in IronWifi
  2. Check group assignment
  3. Confirm credentials are correct
  4. Test with manual authentication

Best Practices​

  1. Use webhooks for real-time updates
  2. Test with demo member first
  3. Map all plans before launching
  4. Train staff on troubleshooting
  5. Monitor sync health regularly