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Account Management

Configure your IronWifi account profile, security settings, and subscription from the Console. You can update your contact information, change passwords, enable two-factor authentication, and generate API keys for programmatic access.

Profile Settings​

Your profile provides IronWifi with the information needed to contact you with alerts and notifications. Edit any field by clicking on the value, making changes, and clicking "OK" to save.

Basic Information​

FieldDescription
Full NameFirst and last name of your company's representative
Email AddressWhere IronWifi sends account-level alerts and notifications. Must be a valid, actively monitored email
PhoneContact number for the representative
Time ZoneYour company's operating time zone. Used for Reports and time-based access restrictions

Security Settings​

FieldDescription
PasswordUsed for Console authentication
Security QuestionUsed to verify identity for password recovery

Certificates​

FieldDescription
CA CertificateDownload link for the Certificate Authority certificate used with EAP encrypted authentication

Changing Your Password​

There are two ways to change your password:

Through the Console​

  1. Navigate to Account Settings
  2. Click on Change Password
  3. Enter your Old Password (required for verification)
  4. Enter your New Password
  5. Confirm New Password (must match exactly)
  6. Click Save
Password Security

Choose a strong password that is not easily guessable to protect your account from unauthorized access.

Via Forgot Password​

If you cannot remember your password:

  1. Go to the Login page
  2. Click Forgot Password
  3. Enter your registered email address
  4. Answer your Security Question
  5. Follow the account reactivation steps sent to your email

API Keys​

API keys allow programmatic access to your IronWifi account. Learn more about generating and using API keys.

Subscription Management​

View and manage your subscription:

  • Current plan and usage
  • Billing history
  • Upgrade/downgrade options
  • Payment methods

Two-Factor Authentication​

For enhanced security, enable two-factor authentication (2FA) on your account:

  1. Navigate to Account Settings > Security
  2. Click Enable 2FA
  3. Scan the QR code with your authenticator app
  4. Enter the verification code
  5. Save your backup codes in a secure location