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Optix Integration

Automate WiFi provisioning for Optix coworking members with check-in based access control, automatic credential delivery, and membership synchronization.

Overview​

The Optix integration provides:

  • Automatic WiFi provisioning for members
  • Membership synchronization with Optix
  • Check-in based access for flexible workspaces
  • Guest and visitor WiFi management

Prerequisites​

  • IronWifi account
  • Optix account with admin access
  • Optix API credentials

Optix Setup​

Get API Credentials​

  1. Log in to your Optix admin dashboard
  2. Navigate to Settings > Integrations
  3. Find the API section and generate credentials:
    • API Key
    • Organization ID

Enable WiFi Integration​

  1. In Optix integrations, locate WiFi/IronWifi
  2. Enable the integration
  3. Configure notification preferences

IronWifi Configuration​

Step 1: Add Optix Connector​

  1. Log in to IronWifi Console
  2. Navigate to Connectors
  3. Click Add Connector > Optix

Step 2: Configure Connection​

Enter your Optix credentials:

  • API Key: Your Optix API key
  • Organization ID: Your Optix organization ID
  • Webhook Secret: For secure webhook verification

Step 3: Sync Configuration​

Settings:

  • Auto-provision: Create accounts for new members
  • Auto-deprovision: Remove access when membership ends
  • Sync Interval: How often to sync (if not using webhooks)

Membership Mapping​

Plan Configuration​

Map Optix membership plans to WiFi access:

Optix PlanIronWifi GroupFeatures
Flex Memberflex-wifiUsage-based, basic speed
Full-timemember-wifiUnlimited, full speed
Teamteam-wifiUnlimited + guests
Enterpriseenterprise-wifiPriority + dedicated

Configure Mapping​

  1. Go to Optix connector settings
  2. Click Membership Mapping
  3. Select IronWifi group for each Optix plan
  4. Configure any custom attributes

Check-in Based Access​

For hot desk and flex members:

How It Works​

  1. Member arrives and checks in via Optix app
  2. Check-in triggers webhook to IronWifi
  3. WiFi access enabled for the member
  4. Member checks out or day ends
  5. Access disabled automatically

Configuration​

  1. Enable Check-in Required in connector
  2. Set Grace Period (time before access revoked)
  3. Configure Auto-checkout time

Credential Management​

Automatic Credentials​

When auto-provision is enabled:

  1. New member joins Optix
  2. IronWifi creates account
  3. Credentials generated based on settings
  4. Welcome email sent with:
    • WiFi network name
    • Username (typically email)
    • Password
    • Setup instructions

Member Self-Service​

Members can manage WiFi via Optix app:

  • View WiFi credentials
  • Download connection profile
  • Reset password
  • See connected devices

Guest Access​

Visitor WiFi​

For non-member visitors:

  1. Member invites guest via Optix
  2. Guest receives WiFi access code
  3. Access limited to visit duration
  4. Automatic expiration

Event Access​

For meetings and events:

  1. Event created in Optix
  2. Attendee list synced
  3. Temporary access generated
  4. Access expires when event ends

Troubleshooting​

Connection Issues​

  1. Verify API key is correct
  2. Check organization ID
  3. Ensure Optix API is accessible
  4. Review error logs

Members Not Syncing​

  1. Check webhook configuration
  2. Verify membership status in Optix
  3. Confirm plan is mapped
  4. Check for sync errors

Check-in Not Enabling Access​

  1. Verify check-in reached IronWifi
  2. Check grace period settings
  3. Confirm member has WiFi access in plan
  4. Review check-in logs

Best Practices​

  1. Use check-in for flex/hot desk to save resources
  2. Automatic expiry for guest access
  3. Test thoroughly with sample member
  4. Train front desk on troubleshooting
  5. Monitor sync status regularly